Procurement #88634

Panic Button Technology Solution - BID POSTING HAS BEEN CANCELLED
Through a proposal process, Cherokee Nation Businesses is seeking a Panic Button technology solution for housekeeping staff. The solution will be used across three casino resort properties, with a total of 757 hotel rooms.
Sealed bids are being solicited by Cherokee Nation Businesses, L.L.C. or the Cherokee Nation Businesses, L.L.C. wholly-owned entity identified in the attached Statement of Work (“Company”) to provide a Panic Button technology solution for housekeeping staff. The solution will be used across three casino resort properties, with a total of 757 hotel rooms. Any, and all, questions are to be submitted direct to the Buyer, Tina Jones, via email at and are to be received no later than March 20, 2020 by 3:00PM CST. All proposals should be sent by express delivery, regular mail or hand delivery to Company’s Catoosa Corporate office at the following address, to be received no later than 2:00PM CST on April 10, 2020. IF BY EXPRESS DELIVER OR REGULAR MAIL Cherokee Nation Businesses, L.L.C. Attn: Tina Jones, Sr. Buyer 777 W. Cherokee Street Catoosa, Oklahoma 74015 IF BY HAND DELIVERY Cherokee Nation Businesses, L.L.C. Attn: Sr. Buyer, Sr. Buyer Corp. Building #3 1102 N. 193rd East Ave. Catoosa, OK 74015 The bidder must supply all the information required by the RFP Documents, hereinafter defined. Bidder(s) are to provide two, bound and tabbed, hard copies of their proposal. Any proposal received more than ninety-six (96) hours, excluding Saturdays, Sundays and holidays, before the time set for the opening of proposals, or any proposal so received after the time set for opening of proposals, shall not be considered and shall be returned unopened to the proposing firm submitting same. The bidder must supply all the information required by the Contract Documents. BIDDERS MUST INCLUDE AN ELECTRONIC VERSION OF BID ON A USB THUMB DRIVE. OVERVIEW OF CHEROKEE NATION ENTERTAINMENT Cherokee Nation Businesses (CNB) is the retail, gaming, entertainment, hospitality, and federal services segment of Cherokee Nation. Entertainment lines of business operate under Cherokee Nation Entertainment (CNE). CNE manages 10 casinos, restaurants, entertainment venues, retail shops, fuel/convenience stores, golf courses, a cultural tourism program, tourist welcome centers, museums, hotels, a horse racing track, and an RV campground. Federal services lines of business operate under Diversified Businesses. Diversified Businesses manages government contracts across 35 subsidiary companies, and operates in multiple countries. TECHNOLOGY REQUIREMENTS The following capabilities must be met to qualify for the bid process. Please indicate whether these capabilities are out-of-box or require development/customization. If development/customization is required, include these fees in your quote. 1. Push notification that pinpoints the employee’s exact location. 2. Loud, audible that lets staff know that an alert has been sounded, and can be heard by others within distance. 3. Notifications that distinguish between falls or injuries versus a compromised position. 4. Time-stamped event logging for each instance where the button was pushed. 5. Identification of the person in distress. 6. No dead zones. 7. Notification must go directly to Security Operations who will then dispatch the officer to the location where the panic has been activated. 8. Must integrate with HotSOS for Housekeeping Staff, or have an open API to support integration (please specify). 9. Must also have the ability to operate independent of HotSOS for non-Housekeeping staff. 10. Must have a fob that can be on the person at all times. 11. ust have audit capabilities. ADDITIONAL INFORMATION Please answer the following in your proposal: • Describe the replacement/maintenance process and schedule for devices (battery, hard wired, etc.), and any associated costs. • Describe the firmware updates that are required with the solution. How often? What is required to make the updates? • Describe how compatibility with HotSOS is maintained with firmware upgrades. • How do the devices pinpoint the location of the employee in distress? What is the level of accuracy? • How do the devices follow the location of the employee if they move from where the alert was triggered? • What are the alert features? Where can they be sent? To what level can they be tailored to our business need? • What out-of-the-box integrations are available with little to no development? • Does the system have an open API? ESTIMATED TIMELINE: • March 13, 2020 – RFP Posted • March 20, 2020 – Questions due • March 25, 2020 – Response on questions • April 10, 2020 – Bid Closes & Bid Opening • Thru April 17, 2020 – RFP Evaluation (review, discovery, analysis) • May 1, 2020 – Vendor selection Please note that winning bid(s) will be published. Cherokee Nation Entertainment, LLC (“CNE”) reserves the right to issue one award, multiple awards, or reject all bids; any award is subject to the approval of the required funds. Responding bidders are not allowed to withdraw their bid for a period of 90 days after submittal. At the time of award, the successful bidder(s) will be required to work with the Cherokee Nation Entertainment, LLC Accounting department to discuss account coding for invoices. All bids are subject to negotiation prior to award. Awards may be issued without discussion of bid received, and bids should initially be submitted on the most favorable terms from a price and technical standpoint. Any award resulting from this RFP will be subject to CNE Terms and Conditions. Your bid should indicate hourly ($) rate (when applicable), individual work effort, delivery schedule or time of completion. Any item(s) with exceptions, substitutions, exclusions, additions or qualifications must be noted and clearly indicated on return bid. Any request for information concerning bid posting is to be submitted in writing via email to Buyer listed; no verbal communication is to be initiated. In accordance with Cherokee Nation Law, , 28 C.N.C.A. §20 no contractors or subcontractors of any Cherokee Nation entity may contract with any business owned by a first degree relative of any elected official of the Cherokee Nation. DEBARMENT - By submitting a response to this Request for Proposal, the Contractor certifies to the best of their knowledge and belief that the Subcontractor, the firm, or any of its principals are not presently debarred, suspended, or proposed for debarment by any federal, state, local or tribal entity. This certification is a material representation of fact upon which reliance was placed when making award. If it is later determined the Subcontractor rendered an erroneous certification, in addition to other remedies available to CNE or its entities, CNE may terminate the contract resulting from this Request for Proposal for default.
Name:Tina Jones
Cherokee Nation Businesses

Bid Documents

Scope of Services

Bid Return Checklist

AIA B305

CNB Code of Conduct

Insurance Requirements - Professional Services

Sample Insurance Cert

Office location for delivery of bids

No Award Made - Bid Cancelled -- $0.00
Tina Jones -- Question & answer from 3/17/2020: Related to Tech Requirement #2: Loud, audible that lets staff know that an alert has been sounded, and can be heard by others within distance. Can you please clarify the audible sound you are referring to in the second requirement? Do you mean a sound that responders would hear when an alert is received on their device? Or a sound that is emitted from the initiated wearable? Would you consider a more discreet vibration feedback confirmation on the staff wearable (which has been shown to provide a way to call for help without escalating a situation)? **This requirement pertains to the responder. They need to make sure that if an alert is sent, it is heard by everyone in the command center. This could be on all responder wearables and an in-room alert that goes off in the command/monitoring center that is independent of the wearable.**